Support for all work and non-work-related injuries. Support the implementation of health and well-being initiatives and injury prevention strategies.
About the company
Our client is a large, values-driven not-for-profit organization that offers a diverse range of social, community, and health services across the country. They are deeply committed to their values and partnerships, earning recognition for their dedication to the development and safety of their team members.
About the role
As an Injury Management Advisor, you will play a critical role in supporting employees affected by work-related and non-work-related injuries. Reporting to the WHS & Injury Lead, you will work as part of a multi-disciplinary safety team, focusing on early intervention strategies and ensuring a proactive approach to injury management and employee well-being.
Your key responsibilities will include:
- Managing the end-to-end process of workers’ compensation claims and fitness for work cases nationally.
- Collaborating with injured or ill employees, treating medical providers, insurers, and rehabilitation specialists to ensure safe and effective return-to-work outcomes.
- Providing expert advice and coaching to internal stakeholders on best-practice injury management and compliance with Workers’ Compensation legislation.
- Identifying trends, analyzing injury data, and implementing targeted strategies to minimize workplace risks and enhance safety culture.
- Partnering with the WHS team to develop and roll out proactive wellness initiatives, injury prevention programs, and employee education.
- Preparing and maintaining detailed records and reports, ensuring compliance with all legislative requirements and organizational policies.
- Supporting and driving a strong safety and reporting culture across all business areas.
- Leading and participating in ad hoc projects to enhance the organization’s approach to injury management and employee well-being.
About You
To be successful in this role, you will bring a passion for workplace health and safety, strong case management experience, and the ability to work collaboratively with key stakeholders to drive positive outcomes.
You will also demonstrate:
- Extensive experience in managing work-related and non-work-related injury cases.
- Strong knowledge of Workers’ Compensation legislation, processes, and best practices (Queensland focus preferred).
- Ability to engage, educate, and support employees and managers on early return-to-work processes.
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with diverse stakeholders.
- High attention to detail and a proactive approach to identifying areas for improvement in injury management and safety practices.
- Ability to work independently and manage a significant caseload effectively.
- Rehabilitation and Return to Work Coordinator (RRTWC) Certification.
- Qualifications in Workplace Health & Safety, Rehabilitation, or a related field.
- Demonstrated experience managing workers’ compensation claims and injury management processes nationally.
- Strong understanding of workplace safety legislation and return-to-work frameworks.
Desirable: - Experience working with rehabilitation providers, medical specialists, WorkSafe regulators, and insurance agents.
- Familiarity with Solv Injury software or other case management platforms.
- Previous experience in youth residential care or the social services industry.
Why MOVE?
This is a full-time, permanent position that offers exciting career development opportunities and the chance to truly make your role your own. You’ll be part of a high-performing and supportive team, fostering both collaboration and growth. You will be provided with generous wellbeing benefits, along with salary sacrifice options to enhance your take-home pay. Located in the heart of Brisbane CBD, you’ll enjoy easy access to public transport and all the vibrant offerings of the city. We look forward to welcoming you to our team!
Make your MOVE!
If this sounds like you and you meet the criteria set out above, please apply through the link and include a Cover Letter and Resume in Word format. For more details and a confidential conversation, please call Angelina Howe on 07 3556 1079.
