As a receptionist at 3RD Space, you will welcome visitors, provide support, manage communications, and ensure a respectful, safe environment for all.
About 3RD Space
We are thrilled to partner with 3RD Space and contribute to their impactful cause. 3RD Space is more than just a workplace—it’s a mission driven by its community. For over 40 years, 3RD Space has been a sanctuary for those in need, empowering people to regain stability and rebuild their lives. Offering essential and practical services such as hot meals, hygiene facilities, and guidance on housing, employment, and legal support, they strive to break the cycle of homelessness and create pathways toward a better future. “Because a fresh start begins with a helping hand”, 3RD Space are committed to offering its community this and more.
About the role
As a receptionist, you will be the first point of contact for those seeking assistance in their Fortitude Valley Centre, playing a vital role in offering a warm, empathetic welcome to all. Your role goes beyond traditional reception duties — you will be building connections, directing individuals to the right resources, and ensuring their experience is one of respect and care. In addition to supporting our front-of-house operations, you will also be responsible for, but not limited to, the following:
- Manage incoming phone calls, emails, and appointments with professionalism and efficiency.
- Maintain up-to-date records of personal information, utilising internal systems and entering data accurately with a keen eye for detail.
- Collaborate closely with the team to continuously improve service delivery while maintaining a safe and supportive environment for all.
- Assist in onboarding volunteers by providing initial guidance, directing them to the right team members, and ensuring they feel welcomed and informed.
- Help facilitate training sessions by scheduling, preparing materials, and maintaining training records.
About you You are a compassionate and empathetic individual who genuinely values creating a safe and welcoming environment for others. With experience in customer-facing roles, particularly with vulnerable or disadvantaged individuals, you bring a strong sense of understanding and respect to your interactions.
- You will have strong organisational skills and be detail oriented.
- Proficiency in IT, including the ability to work with the Microsoft Office 365 suite.
- You are committed to upholding safety, integrity, and professionalism always.
- You have a genuine interest in community service and the ability to work effectively within a team.
- You demonstrate a strong commitment to the values of Respect, Persistence, Integrity, and Dignity upheld by 3RD Space.
- You possess or are willing to obtain a valid Blue Card, National Police Check, and Queensland Driver’s Licence.
Why MOVE?
This is your chance to work for a respected community organisation that truly makes a difference, you will be part of a passionate team that values collaboration and innovation.
Join 3RD Space and make a difference.
Make your MOVE!
If you’re a highly organised professional who wants to use your skills to create positive social change, we’d love to hear from you! Join 3RD Space and help support people today, while preparing them for a better tomorrow. Please apply through the link and include a Cover Letter and Resume in Word format. For more details and a confidential conversation, please call Angelina Howe, 07 3556 1079.
